Developing a Proactive Mindset to Effective Business Writing (1 day)
  1. Enrol Now:
  2. 19 Feb 27
  3. 24 May 27
  4. 27 Jul 27
  5. 27 Oct 27

Developing a Proactive Mindset to Effective Business Writing (1 day)

Public Workshops: Cantonese with English Workbook
In-house Workshops: 社內培訓可選用粵語授課
Introduction

With the increasing usage of AI in business writing, we are expected to reply more proactively and authentically. This one-day training introduces participants to various business communication scenarios, assists them in analysing the respective needs of all parties involved, and demonstrates how to engage and even surpass their expectations in a concise, compelling manner.
Target

Administrators, managers, team leaders, officers who need to produce written communication to a diverse audience and present workable solutions to meet their needs
What You Will Cover
  1. Simulation Exercise
  2. Reactive vs Proactive Mindset
  3. Diagnosing & Analyzing Challenging Business Scenarios and Needs
  4. Adopting the 5 Key Elements in Proactive Mindset in Writing
    • Initiative & Responsibility – Identifying common challenging business communication scenarios and defining their purpose
    • Anticipation – Identifying audience needs and anticipating desired outcomes
    • Planning – Structuring the communication using Message House, SOFAR model, clarification and confirmation.
    • Adaptability & Problem-Solving – Using Appropriate Tone/Style, Format, Language
  1. 4 C’s + A Communication Principle
  2. Putting It Altogether – Write & Edit (Using the 5 Elements and 4Cs + A Principle)
  3. Use of AI tools in producing written communication
About the Facilitator

Christina is a seasoned Learning & Organisation Development professional with 30 years’ experience. In her role as in-house and external L&OD consultant, Christina has in-depth experience in applying effective communication strategies in writing promotional materials, email blasts, newsletters, proposals, reports and business cases.  Leveraging on her business writing expertise, Christina designs and delivers both written and spoken English communication courses such as English language labs, presentation skills, change communication, story-telling, report writing, proposal writing and complaint handling to managers, team leaders, technical support and customer service operatives.  As a qualified Neuro-linguistic Programming (NLP) practitioner, Myers-Briggs Type Indicator and Herrmann Brain Dominance Indicator (HBDI) trainer and a Coach U Fast Track Core Essentials Programme Graduate, Christina also coaches and helps clients to produce written communication that will create a positive impact on their target audience. 
WorldBridge Training Centre, 160 Lockhart Road, 1902 Yue Xiu Building (1 min walk from Wanchai MTR A1 Exit)
9:00am - 5:00pm
Complimentary lunch and refreshments
HK$2,600 per participant. Discounted price of HK$2,380 per participant for enrolment one month before date of workshop or for groups of two or more