Quick Steps to Effective Business Writing (1 day)

Quick Steps to Effective Business Writing (1 day)

Public Workshops: Cantonese with English Workbook
In-house Workshops: 社內培訓可選用粵語授課


This popular one-day exercise-based workshop helps participants to produce impactful and succinct written communication such as emails, letters, reports and minutes. 

You will be able to:

  • Write clear, concise, correct, complete business communications
  • Show your professionalism by adopting the appropriate tone and style that suits the readers

You will be asked to bring a sample of your written communication to obtain personalized feedback from the facilitator.


Mid-level executives and supervisors who want to confidently express their thoughts in English and get the appropriate response from their readers.  Participants need to have a working knowledge of English.

What You Will Cover
  1. Apply the 4 Cs + A Principle to achieve the purpose of your writing
  2. Know your reader
    • Understand readers’ needs and connect with them
    • Structure and plan your writing to suit the reader
  3. Write as you speak
    • Eliminate redundancies, outdated phrases, jargons and clichés
    • Improve your clarity and keep your writing simple
  4. Engage your reader
    • Use positive language
    • Adopt an Active vs Passive voice
  5. Write First, Edit Later
    • Request for response/action
    • Confirm agreement
    • Answer inquiries, complaints
    • Make suggestions/recommendations
    • Choose appropriate template/format – email, report, minutes
    • Correct common grammatical mistakes
About the Facilitator

Christina is a seasoned Learning & Organisation Development professional with 30 years’ experience. In her role as in-house and external L&OD consultant, Christina has in-depth experience in applying effective communication strategies in writing promotional materials, email blasts, newsletters, proposals, reports and business cases.  Leveraging on her business writing expertise, Christina designs and delivers both written and spoken English communication courses such as English language labs, presentation skills, change communication, story-telling, report writing, proposal writing and complaint handling to managers, team leaders, technical support and customer service operatives.  As a qualified Neuro-linguistic Programming (NLP) practitioner, Myers-Briggs Type Indicator and Herrmann Brain Dominance Indicator (HBDI) trainer and a Coach U Fast Track Core Essentials Programme Graduate, Christina also coaches and helps clients to produce written communication that will create a positive impact on their target audience. 

WorldBridge Training Centre, 160 Lockhart Road, 1902 Yue Xiu Building (1 min walk from Wanchai MTR A1 Exit)
9:00am - 5:00pm
Complimentary lunch and refreshments
HK$2,600 per participant. SPECIAL discounted price of HK$2,380 per participant for enrolment one month before date of workshop or for groups of two or more