13 FEB
25 APR
11 JUN
27 AUG
30 OCT
5 DEC

Public Workshops: Cantonese with English Workbook
In-house Workshops: 社內培訓可選用粵語或普通話授課
Introduction

This one-day basic workshop on negotiation focuses on the eight keys to closing a deal positively. You will learn to avoid the basic negotiating errors, improve your preparation, think clearly about the choices you must make as the negotiation progresses and close the deal positively and efficiently. There will be a lot of opportunities to practise the skills learned.



What our Participants say:

"It is a very interesting and useful training. You have made the course lively and easy to understand. I really learned a lot from you and the course content. I will deliver what I have learned from this course to my colleague. Hope I will have the chance to join your course in the future. Please keep in touch"

... Jimmy Chen, Chinese Mercantile Bank
Quick Steps to Win Negotiations

"Very useful, knowledge can be applied to work. Very good trainer - experienced and good observation of the class and delivered the key points of negotiation."

... Lee Pui Chi, Grainger International Inc
Quick Steps to Win Negotiations

Target

All managers and executives who need to negotiate at work will benefit from this workshop


What You Will Cover
  1. Experience sharing session and answers to questions you have been asking about negotiation
  2. The eight keys to a successful negotiation
  3. Setting objectives and analysing your negotiation partner
  4. Understanding differences and closing the gap
  5. Creating new trade-off points and handling the "No" answer
  6. Importance of notes, summary and choice of words when closing
  7. When to close and how to close
  8. Price movement and timing
  9. Case study and role play
About the facilitator

Audrey Loh is a professional facilitator with over 10 years of experience in marketing, sales and customer service with multi-national companies in Singapore, Hong Kong, China and Japan. Prior to her present role, she was a marketing director in Motorola. Apart from her consultancy work, Audrey also facilitates management, marketing, customer service, presentation, negotiation, communication and sales skills training. She is a certified instructor for Dun & Bradstreet, PA Consulting, Motorola University, American Management Association, HKTDC Business School for SMEs and Wilson Learning. Audrey has facilitated training workshops for adidas, Alcatel, Brigantine Services, Auxiliary Medical Service, Citibank, CLP Power, Dairy Farm, GlaxoSmithKline, Langham Hotel, HK Trade Development Council, Hong Kong Government, Infineon Technologies, Land Registry, Open University, Thomson Reuters, Sime Darby, Swire Coca Cola, Taikoo Asian Motors, Unilever and many other organisations. Audrey is fluent in English, Putonghua, Japanese, Cantonese and many other Chinese dialects.



WorldBridge Training Centre, 200 Lockhart Road, 13/F Tung Sun Commercial Centre (3 mins walk from Wanchai MTR)
9:00am to 5:00pm Lunch and
two teas included 		HK$2,199
per participant 		Discounted price of HK$1,999 per participant for enrolment one month before date of workshop or for groups of two or more