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7 FEB |
7 MAY |
18 JUL |
12 SEP |
6 NOV |
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 Public Workshops: English with English Workbook
In-house Workshops: 社內培訓可選用英語授課
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Introduction |
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This hands-on workshop equips you with practical problem solving skills to recognise, define, analyse and solve problems in the workplace. You will get systematic tools to recognise opportunities and plan changes. You also learn to minimise risks by carrying out small-scale study and then reviewing the results to implement changes based on what you have learned. You will learn how to creatively brainstorm solutions, face obstacles from a whole new perspective and discover how to effectively use a step-by-step process to achieve greater results. You will learn the CAPD model for problem solving and the PDCA model for innovation and breakthroughs.
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What our Participants say: |
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"Jimmy's presentation is very good. He used one case to illustrate the model step-by-step, which made it easy to understand. Jimmy is very knowledgeable too!"
... Carmen Sze, Spin Master Toys Far East Ltd
Quick Steps to Problem Solving in the Workplace |
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"It's useful. I have learned a new skill to simplify complicated problems"
... Mavis Ho, Veolia Water Asia Pacific Limited
Quick Steps to Problem Solving in the Workplace |
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Target |
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Anyone who want to pick up practical tools to solve problems systematically. Also for supervisors and managers who need to train their staff in practical problem solving skills
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What You Will Cover |
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- Creating opportunities from problems - Reframing a new mindset
- Removing barriers to effective problem solving
- Keys to problem solving - A cause beneath every problem
- Different levels of causes and what you can do
- Quick approaches to problem solving - Reactive or Short-term
- Problem solving framework
- CAPD model for problem solving
- PDCA model for innovations and breakthroughs
- Tools for the CAPD and PDCA models
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About the facilitator |
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Mr Soon has over 30 years of experience in quality, sales, marketing, business development and general management. He is now the managing director of a company that supplies digital imaging tools to the healthcare industry. While at Thomson-CSF Services Industrie, he was the quality manager responsible for successfully getting the ISO 9002 certification and the Civil Aviation Authority's certification as an approved testing house. He conducted quality audits on suppliers for the approved vendor list. He was also the lead in resolving quality issues with customers. Because of the successes attained, he was promoted to commercial manager and then, managing director. He has taught participants from Airport Authority, Chevron, CLP Power, Coface, DHL Exel, Drainage Services Dept, EC Harris, Hong Kong Police Force, International SOS, Invesco, Nokia, Office of the Govt Chief Information Officer, Ricoh, Sprint, Standard Chartered Bank, Vocational Training Council, Water Supplies Department and many others.
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 WorldBridge Training Centre, 200 Lockhart Road, 13/F Tung Sun Commercial Centre (3 mins walk from Wanchai MTR)
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9:00am to 5:00pm |
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Lunch and
two teas included |
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HK$2,199
per participant |
Discounted price of HK$1,999 per participant for enrolment one month before date of workshop or for groups of two or more |
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