6-7 FEB
17-18 MAY
12-13 JUL
24-25 SEP
8-9 NOV

Public Workshops: English with English Workbook
In-house Workshops: 社內培訓可選用英語授課
Introduction

This insightful workshop begins your journey of self-discovery to be a strong, emotionally intelligent leader. You will enhance your personal and social competence to handle emotions better amid the stress and strenuous demands of the workplace. Through reflective exercises, you will understand how you were put together and the triggers that guide your responses to the everyday things, events and people around you. By understanding the ‘I’ in you, you learn to manage your response to relationships and conflicts better. You will thus be able to build cohesive, emotionally intelligent teams that yield significantly better business results. You will learn to apply emotional intelligence to conflict situations to gain the authority, collaboration and success you deserve as a leader.
 



What our Participants say:

"Unveils a very new angle of EQ to me"

... Amy Lai, Chanel Limited
Leadership with Emotional Intelligence (EQ)

"Excellent way to learn what EQ is, and how to apply it at work"

... Catherine Kan, Hitachi East Asia Limited
Leadership with Emotional Intelligence (EQ)

"A chance for change. Change for self awareness. Great enthusiasm. Instructor shows his human side. I like the concepts of triggers - what are they, to identify & to address. And choices - we always have a choice"

... Bruce Baur, Spin Master Toys Far East Ltd
Leadership with Emotional Intelligence (EQ)
Target

All supervisors and managers who want to enhance their effectiveness by managing the frustrations of others at work


What You Will Cover
  1. Consequences of low EQ to personal effectiveness
  2. Psychology of Ourselves - A.B.C.D. modus operandi of emotional processing
  3. Emotional conditioning - positive and negative triggers
  4. Six families of emotion: Wheel of Face
  5. Your psychometric personality - Organisation of dots
  6. The power of choice
  7. Psychology of Leadership - The Man in the Mirror
  8. F.A.S.T. – Mirror the pipe piper
  9. Empathy and acceptance through listening - Power to influence
  10. Managing Emotionally Intelligent Teams - Positive norms for EQ teams
  11. Managing conflicts between yourself and others
About the facilitator

Dr. Fong is a registered Consultant Psychologist with the prestigious American Psychological Association. He has over 10 years of experience in Organizational Psychology and Development. He is currently a Senior Clinical Associate with the Raffles Hospital Medical Group. Highly experienced as a Leadership Development Consultant and Personal Coach, he has worked with many leaders in Singapore, Thailand, Malaysia, Philippines and Japan. Dr. Fong has taught many participants from AT&T, American Academic Alliance, Australian College of Applied Psychology, Association of Certified Chartered Accountants of Singapore, Cathay Pacific, Citibank, Colorado State University, Crowne Plaza Hotel, Emirates Air, Executive Counselling and Training Academy, Federal Express, InterContinental Hotel, IPS Australia, Mahidol University of Thailand, Ministry of Education Singapore, Mount Elizabeth Hospital Medical Group, Oracle, Raffles Hospital Medical Group, Singapore Human Resource Institute, Singapore Police Force, Singapore Prison Services, University of the Philippines, University of Southern Queensland and many others.



WorldBridge Training Centre, 200 Lockhart Road, 13/F Tung Sun Commercial Centre (3 mins walk from Wanchai MTR)
9:00am to 5:00pm Lunch and
two teas included 		HK$3,990
per participant 		Discounted price of HK$3,690 per participant for enrolment one month before date of workshop or for groups of two or more